Returns

At Shay & Blue we want you to be happy with every purchase you make. We understand that sometimes you may need to return items. In order to help with this, here is our Returns Policy.

1. Returns may be made within 30 days of purchase
2. Our products are made with care to the highest standards. In the event that goods are found to be faulty within 30 days of purchase, please return them for a full refund or replacement.
3. Should you not be 100% satisfied with your purchase you may return the product for credit or replacement

Please be aware at the moment we are unable to generate return labels and customers are required to choose their own postal services for returns.

Region	Service	Cost
EU return to EU	Customer	Customer

  

Start a Return

 

Cancellations

Unfortunately once an order has been placed we are unable to cancel it. We use a third party warehouse and as soon as they receive your order it is picked for delivery. Should you wish to cancel your order please either refuse the delivery or return your order via our returns portal.