At Shay & Blue we appreciate how important it is to get your order delivered to you as soon as possible. All of our delivery destinations and estimated delivery times are listed below.

All UK orders are delivered with our compliments via Royal Mail or our Premium Service via DPD Local, fully tracked and with text updates. European and international orders are charged at a flat rate and delivered either via DPD or Fedex.

We ship to most territories in North America, Central and South America, Western Europe, Eastern Europe, Middle East, Asia-Pacific

Enter your country at 'Checkout' to verify exact delivery status. Delivery times below are a guide and subject to local customs clearing times.

If you have any questions about overseas delivery, please contact us here.

Christmas Delivery 2022

Delivery Cut off for Christmas 2022 is on or before 16th December.

See below our current general shipping cut-off times and prices

*Free Shipping on orders over £60 or $60

Please note:

• Any orders placed after our daily cut off time will be shipped the following working day.
• All orders placed to North America will be shipped from our warehouse in Virgina
• No free shipping on body products or special offers or 2ml Samples

Returns

At Shay & Blue we want you to be happy with every purchase you make. We understand that sometimes you may need to return items. In order to help with this, here is our Returns Policy.

1. Returns may be made within 30 days of purchase
2. Our products are made with care to the highest standards. In the event that goods are found to be faulty within 30 days of purchase, please return them for a full refund or replacement.
3. Should you not be 100% satisfied with your purchase you may return the product for credit or replacement

Please be aware we do charge a small fee for return, checks and restocking. This allows us to continue offering full returns for the future.

Region	Service	Cost
UK return to UK	Royal Mail	£3.95
USA return to USA	USPS	$5.00
ROW return to UK	DHL	£10

 

 

Cancellations

Unfortunately once an order has been placed we are unable to cancel it. We use a third party warehouse and as soon as they receive your order it is picked for delivery. Should you wish to cancel your order please either refuse the delivery or return your order via our returns portal.